I too just recently purchased an RT-700 and may live to regret it. Some brands made in the USA include: Yoder, Blaz'n, Mak and Memphis.
#REC TEC SMOKER BOX ASSEMBLY FREE#
The grill wasn't exactly easy for me to assemble but he should have just sent the proper hardware and a free lid. I am surprised at the owner's response though. Maybe we'll start hearing about these issues more often now. Maybe the quality has slipped since I bought mine? Lots of people are happy with the RecTec and I don't think they're lying. Many brands are made in China including Camp Chef, Traeger and more. You got a lemon and it sucks but I wouldn't apply that to all the grills they ship out. They've always been made in China though and I knew that prior to purchasing. They even shipped out spare rods as well. Replacement rods were shipped out quickly and completely free. Customer service has always been great for me, even responding on the weekend. I've had my RecTec for just over a year and besides the ignitor rod failing twice I've had nothing but good experiences. Buyer beware!Īnyone have a suggestion for a quality pellet grill? I’m looking for hassle free and good quality. The new product they are shipping is cheap defective Chinese crap.
#REC TEC SMOKER BOX ASSEMBLY FULL#
I returned this cheap crap for a full refund. They just ship out bad products and hope people want to rig up their $1k grills. He also said he has no control of what ships with the product defective or not, I guess because it all comes from China.
The owner called me personally and said elbow grease was necessary to assemble the grill with the bad hardware they knowingly shipped out. It looks like this company is trying to cut corners to maximize profits, however they are shipping out junk now. They did offer to ship me a new lid to replace the defective one however they charged me shipping! I saw stamped on the box “made in China”. CS told me to rig up the legs and use bolts that were too short and that lock washers the instructions said to use were not necessary. Called customer support and the crap customer service started. The lid was wavy, dented and had all these bumps that were painted over. This grill shipped out with a damaged lid and incorrect hardware. I’ve been using electric smokers until recently when I ordered a rec tec based on reviews. Visit the Rec-Tech showroom at 2004 Westside Drive, Augusta, GA 30907.Ive been smoking pork, beef, salmon, you name it for years. You can read all the reviews on line but sometimes you just need to reach out and touch a grill. I am anticipating this grill being the last grill I will purchase. Purchasing a Rec Tec grill can be a big investment. Recipes to make on your Rec Tech:Ĭan you see, touch the grills and visit the Rec Tec facotry outlet before purchasing? The powder coat is also made in the USA and the final assembly, along with quality control, takes place at the REC TEC Grill facility in Georgia. While the grill exterior is manufactured in China, the heart and soul of the grill, the computers are made in America. Ray Carnes and Ron Cundy are the founders of Rec-Tec Grills. They do offer financing with first payments being due 30 days after purchase. But they do offer bundle packages that will save you money on items you might have purchased anyway.
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